Frequently Asked Questions

Questions Related to Clinical Manual / Massage therapy

What is Manual / Massage therapy ?

Massage therapy is a treatment used to help with the pain relief, healing and restoring your body inner balance of most soft tissue injuries.

How effective is Manual / Massage therapy ?

In the vast majority of cases Massage therapy (if done properly) is considered extremely effective for conditions like low back pain, neck and head injuries, knee pain, frozen shoulder, chronic head aches, plantar fasciitis, tendonitis, carpal tunnel syndrome, thoracic outlet syndrome. Research suggests that Massage therapy significantly improves the soft tissue pliability and regeneration, lymph flow and muscle extensibility.

Is Manual therapy a massage ?

Manual Therapy is much more than massage, although specific massage techniques may be used if they are regarded as an appropriate treatment to aid your recovery.

What types of problem can Manual therapy help ?

Manual therapy is a treatment used for pain management along with medications, as well as for speeding up healing and recovery from soft tissue injuries.

Why see a Manual / Massage therapist ?

In the vast majority of cases Manual therapy is considered extremely effective pain management approach for conditions like low back pain, neck and head injuries, knee pain, frozen shoulder, scoliosis, chronic head aches, plantar fasciitis, tendonitis, carpal tunnel syndrome, thoracic outlet syndrome, etc.

Questions Related to Treatments

What can I expect to happen in the initial assessment ?

The Client Intake form gives us a general idea of your complain. Then your therapist will perform a general postural assessment to understand better how to better assist you during the therapy session.

Can I pay for my treatments by Credit Card ?

Yes, we accept cash or credit card. Please be advised that $5 credit card processing fee is added to any card transaction. We accept payments via Zelle also. 
*Credit card processing fees may apply.

What clothes shall I bring for my appointment ?

Please bring shorts or comfortable wear as our treatment may no be limited to massage techniques only, and may include stretching and exercises as well, depending on your choice of treatments. 

Questions Related to Medical Insurance

What do I have to do if I want to claim costs through my medical insurance ?

Massage by Maya currently does not accept any medical insurance. Apologies for the inconvenience. A receipt of services provided can be issued upon request for you to submit and get reimbursed by your insurance company, especially for post-surgical conditions when referred by your doctor. Please keep in mind that we do not deal directly with insurance providers.

General Manual / Massage Therapy Questions

What is Manual Lymphatic Drainage ?

Manual Lymphatic Drainage is supposed to be DRY (no oil), light manual treatment working mostly with the superficial skin layers and it is not really a massage. As its name suggests it drains or pumps out lymph flow from one part of the body to another. The goal of the lymphatic drainage is to decongest and improve the lymph flow in the lymph vessels and nodes.

Do I need a Doctor’s Referral ?

Yes and No.

It is advisable to be diagnosed by a medical professional if you have a medical condition but it is not required in order to get massage therapy treatment. For certain sports and repetitive movement injuries, diagnostic imaging conclusions and reports issued by a medical professionals may be helpful (MRI, X-Ray, etc).

Our Clients Say

Jon AckJon Ack
19:40 12 Aug 24
Great
Tess RichardsTess Richards
03:34 15 Feb 24
I was in town for a week and found Maya when searching for therapists around Evanston that can do MLD massage. She had an opening for me that worked with my limited schedule. I have gotten MLD massages before and I was very impressed with Maya’s approach and technique. I’ve never felt so relaxed after MLD before! After the massage, she gave me some fantastic advice to help a few things that I am dealing with. I appreciate her expertise and passion, and I will absolutely rebook with her next time I am in town. Thank you, Maya!!
Daniel BleierDaniel Bleier
22:23 22 Jan 24
Maya is an extremely knowledgeable and helpful massage therapist. I highly recommend her.
Kalin MarinovKalin Marinov
19:31 05 Mar 23
Great spot for massage. Got a deep tissue massage. That's probably the best massage parlor in Evanston and Maya is a great masseuse.
Scott SiegelScott Siegel
00:54 23 Aug 22
Maya is amazing! I had been suffering from back pain for over a week and needed to get back to golfing and exercising. Luckily for me, Maya was able to fit me in the day I called. After an hour and a half appointment which included an hour and a quarter massage, I felt like she addressed every sore and tight part of my body. I left the appointment feeling great while acknowledging her advice that I might experience soreness for 48 hours. Knowing that I was taking a risk, I headed directly for the driving range where I felt significant soreness and stiffness in the area of my back Maya treated. After 10 minutes of stretching and gentle practice swings, I started hitting golf balls. At first, my shots were abysmal, but as I continued to practice, my shots improved and all soreness disappeared. I’m not sure if the 2 ibuprofen tablets I took when I arrived at the driving range helped, but I can honestly say that almost four hours later I still have no pain or stiffness, and I look forward to 18 holes of golf tomorrow morning with great positivity. Thank you Maya! I will be back for preventative care!
Maya PetrovaMaya Petrova
19:52 20 Aug 22
Maya is an amazing massage therapist. I have recently taken my mom to her for some well needed relaxing massage. May went above and beyond - she didn’t just simply perform the massage on my mom, she also coached her about her posture, gave her several props for free that mom can use at home and shared websites where mom could continue to understand how to better her posture and health. Above all, in one hour spent together, mom and Maya connected so well as if they had known each other for years. That made mom at ease having her massage (she typically is quite worrisome by someone unknown touching her :)). Thank you, Maya. We highly recommend you to anyone who is of need of massage and education for better personal health.
Geri NeychevaGeri Neycheva
23:33 11 Nov 19
We love visiting Maya! Her skills are beyond amazing. Either for my shoulders, or my husband’s back, she is great in fixing your body. Not to mention that everything is very clean, we love the oils and lotions she works with! That was a big plus for us! We highly recommend her for either relaxing or terapheutical massage!
Mariya ZabaMariya Zaba
12:57 04 Oct 19
Maya is the best massage therapist I have ever had. I have used her services for many years now and what makes her stand out is really her personable approach and the importance of results for her - she asks a lot of questions before she starts working with you so she can understand what is the best massage therapy for your body. Also, when in town my mother always schedules appointment/s with Maya as well.
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